First things first...Jaziel's banana margarita is Life Changing!  Our only complaint was we didn't see a whale, if that gives you any clue as to the quality of this place.  The staff was fantastic and the pool was great, especially the huevos rancheros and fajitas.  Props to Jaziel.  Misael was very attentive and always a step ahead of us, whether it was brining a pitcher of margaritas to the pool before we could even think of asking or being so knowledgable about the area and helping with arrangements for travel, etc.  Maria greeted us with a smile each day.  Even when we made our own beds, she made them better!  We had exceptional time and week so impressed we certainly plan on coming back.